Office Hours:
Regular hours for scheduled visits are between 8:30 a.m. and 5:00
p.m. Monday through Friday. Calls to make appointments can be
made beginning at 8:30 a.m.
What to Bring to Your Appointment:
You must bring a valid insurance card and your co-payment (if
applicable) to each appointment. Also, please bring your
child's immunization record to any well check appointment. If you
have new insurance and have not yet received your insurance card,
you will need the following information: insurance company name;
claim address; co-payment amount; and policy holder name, policy
number, group number, and suffix.
Walk-in Appointments:
We are not set up to see walk-in appointments. Please call before coming to the office or we may not be
able to see your child.
Telephone: We encourage you to
use the phone during office hours. Many problems may be solved with
advice over the phone, saving you the time and cost of a visit. We
are happy to provide this service, but it is against the policy of
this office to treat by phone when there is a more serious illness
or a patient who has never been seen in our office. Whenever the
office is closed, the doctor on call may be reached by calling our
office number, (909) 629-5067 and pressing
9. Remember, however, that we also require sleep
to function properly. Please call at any hour if your child is
truly ill but save routine calls for regular office hours.
Well Checks: We encourage you
to make summer well check appointments for camp, school, or sports
physicals early in the season. We are very busy with these
appointments in August and early September and may not be able to accommodate
you on short notice during this time of year. Please bring your
child's immunization record to all well check appointments.
Immunization Records and Physical
Forms: There is a 48 hour turnaround time for these forms to be filled out unless you bring them with you
at the time of your well check appointment.
No Shows and Late Shows:
If you will not be able to keep an appointment, please call our
office to cancel as far in advance as possible so that we can see
another patient in that time slot. If you are more than 15
minutes late for an appointment, we will reschedule you for a
future date.
Payment Policy:
It is our office policy that all payments are due at the time of
service. This would include any portion of the service not
covered by insurance. Payment can be made by cash, check, and
credit/debit card with a Visa, Discover, American Express, or MasterCard logo. If you are
not able to make payment at the time of service your appointment may
be rescheduled. (Exceptions will be made for acutely ill children.)
All copayments are due at the time of service. A finance
charge will be assessed for all missed copays.
Insurance Information
Below is a partial list of the insurance plans
accepted by Pomona Pediatrics. For more information, please call our
billing department at (909) 620-1935.
Commercial HMO plans
The following plans must have one of our
six doctors chosen as primary care physician and the selected medical group as ProMed Medical Group
-Aetna HMO
-Cigna HMO
-PacifiCare HMO
-Blue Cross HMO
-Health Net HMO
-Blue Shield HMO
Healthy Families plans
To learn more about the California
Healthy Families program, click
here
The following plans must have one
of our six
doctors chosen as primary care physician and the selected medical group as ProMed Medical Group
-Blue
Shield Healthy Families
-Health
Net Healthy Families
The following insurance plans are accepted by
our office if one of our six doctors is chosen as the primary care physician and
the selected medical group is Physician Healthways:
-Blue
Cross Healthy Families
-Care 1st Healthy Families
The following insurance plan is
accepted by our office if one of our six doctors is chosen as the
primary care physician and the selected medical group is La Heatlh
Plan:
-Blue
Cross EPO Healthy Families
The following insurance plans are accepted by
our practice if one of our six doctors is chosen as the primary care physician
and the selected medical group is Alpha Care Medical Group:
-Inland
Empire Health Plan Healthy Families
-Molina
Healthy Families
Medi-Cal plans
The following plans must have one of our six
doctors chosen as primary care physician and the selected medical group as
Physician Healthways Medical Group
-Blue Cross Medi-Cal Managed Care
-Care
1st Medi-Cal Managed Care
The following insurance plans are accepted by
our practice if one of our six doctors is chosen as the primary care physician
and the selected medical group is Alpha Care Medical Group:
-Inland Empire Health Plan
-Molina
Medi-Cal Managed Care
-Health
Net Molina Medi-Cal Managed Care
PPO plans
We accept most PPO plans. Please call the
billing department at (909) 620-1935 to find out if we are contracted with your
specific PPO plan.
Below are some of the PPO plans we
currently accept:
-Aetna
PPO
-Blue
Cross PPO
-Blue
Shield PPO
-Carpenters Health and Welfare Plan
-Cigna
PPO
-Community
Care Network (CCN)
-Health
Net PPO
-Motion Picture
-Operating
Engineers
-Pacificare
PPO
-Preferred Health Network (PHN)
-Screen
Actors Guild
-Southern California Pipe Trades
-Southwest Administrators
-UCFW
-United Healthcare
